Zeekr 001 software, OTA and connected services
Zeekr connected service and OTA support pages are used for owner-facing software guidance. Version pages such as OS 1.2.0 and 1.3.0 are official support sources; OS 1.4 remains a secondary research lead until matched to official documentation.
Zeekr connected service and OTA support pages are used for owner-facing software guidance. Version pages such as OS 1.2.0 and 1.3.0 are official support sources; OS 1.4 remains a secondary research lead until matched to official documentation.
| Topic | Source-backed detail |
|---|---|
| Connected services | Official connected service guide is stored as the primary source. |
| OTA support | OS 1.2.0 and 1.3.0 pages are official Zeekr Europe support articles. |
| OS 1.4 | Secondary reports are not enough for final owner guidance. |
| Safety boundary | Software content does not include coding, bypassing or ADAS calibration instructions. |
What to verify before acting
- •Use official release notes where available.
- •Keep the vehicle parked and follow on-screen instructions during updates.
- •Contact service if an update fails repeatedly.
Do not attempt to bypass software, safety or connectivity restrictions.
Safety and source boundaries
Every fact on this page is tied to an official or labelled source. Unconfirmed and unsafe topics remain in review tasks and are not indexed as instructions.
Frequently asked questions
Which sources are used?
Official Zeekr pages, manuals, Zeekr Care, NCAP and clearly labelled regional or secondary sources.
Does this apply to Zeekr 001 FR?
No. Zeekr 001 FR is kept as a separate model and its facts are not merged into Zeekr 001.
Can I apply this to every market?
No. Market, year, trim, software version and VIN must match the source scope.
Are repair instructions included?
Not for HV battery, brakes, steering, airbags, ADAS, rescue or towing/recovery. Those topics stay in safety review.
How do I verify freshness?
Open the source cards, official manual selector and regional Zeekr pages for your VIN and market.
Why are some topics unpublished?
DTCs, service procedures and unconfirmed accessories need an official source or technical review.
Where are the official links?
They are shown in the page source block and manual directory.
What should I do with a safety warning?
Follow the official manual, stop safely for critical warnings and contact Zeekr service.
Sources for this guide
This guide is for informational purposes only. Always consult an authorised service centre for safety-critical repairs. AutoTechHelp is not liable for any damage resulting from the use of this information.